Job description

Manage and maintain online store operations (Shopee, Lazada, TikTok Shop).
Plan and execute monthly promotions, campaign participation, and discount strategies.
Optimize product listings with attractive visuals, accurate descriptions, and SEO-friendly titles.
Coordinate product photography and creative content for online use.
Track sales performance, prepare reports, and analyze data to improve conversion rates.
Monitor competitor pricing, trends, and customer feedback to refine strategies.
Work closely with marketing and warehouse teams to ensure accurate stock updates and timely order fulfilment.
Handle customer inquiries and support to maintain high satisfaction ratings.
                    

Requirements

Minimum 2-3 years experience in e-commerce operations or online store management
Strong understanding of Shopee, Lazada, or TikTok Shop backend systems
Analytical, detail-oriented, and proactive in solving problems
Able to work independently and coordinate between marketing and warehouse teams
Strong communication and organizational skills
                    

Benefits

EPF & SOCSO contribution
Annual performance bonus
Promotion and career advancement opportunities
Team building activities
Friendly and supportive working environment
Staff discounts on store products
                    

Additional Information

• Age Range of Candidate: None
• Experience: 2 year(s)
• Specific Work Location: -